Privacy Policy

This Privacy Policy governs all Tawseel E-Commerce & Logistics platforms including our e-commerce marketplaces (B2B, B2C, C2C) and logistics services.

1

Information Collection

We collect information when you register, transact, or use our services, including personal information, payment details, location data, and device information.
2

Data Usage

Your information is used to process orders, coordinate logistics, prevent fraud, send notifications, and improve our services.
3

Data Sharing

Data may be shared with logistics partners, payment processors, or authorities as required by law, but only the necessary information is disclosed.
4

Data Security

We implement SSL/TLS encryption, role-based access controls, and retention policies to protect business and personal data.
5

Your Rights

Under Omani law, you can access, correct, delete, or object to the processing of your personal data.
6

Special Provisions

Specific rules apply for merchants and C2C sellers, including document verification, API encryption, identity verification, and escrow protection.
7

Policy Updates

Users will be notified of significant policy changes via email or platform banners at least 30 days in advance.
8

Contact Us

For privacy questions or requests, contact us
Email: info@tawseelonline.om
Phone: +968 99 63 4433
Address: Al Amarat Office No: 7820L, Building No: 7820, Muscat, P.O. Box: 1513, MAF P.C: 116.
2026-08-14 21:53:24